How A.I. Is Transforming Labor & Employment Law: What Employers Need To Know
Artificial intelligence (AI) is reshaping nearly every industry, and the workplace is no exception. From automated hiring systems to productivity monitoring software, predictive analytics, and AI-driven management tools, employers are increasingly relying on advanced technologies to run their businesses more efficiently. But with these innovations come new legal risks, evolving regulations, and important questions about fairness, privacy, compliance, and employee rights.
For employers, staying ahead of the curve is no longer optional — it is essential. Labor and employment law is adapting rapidly to the realities of AI, and businesses that fail to adjust may face lawsuits, regulatory penalties, or reputational damage. Below, we explore the biggest ways AI is transforming the employment landscape and identify key legal issues every employer should watch closely.
AI in Hiring: The Promise and the Legal Pitfalls
AI-powered recruitment tools promise faster screening, reduced bias, and more consistent hiring decisions. Employers use algorithms to:
Scan résumés
Predict candidate “fit”
Evaluate video interviews
Review social media
Score applicants based on pattern recognition
But the law is catching up fast. Regulators and courts are increasingly scrutinizing whether these tools unintentionally discriminate based on protected characteristics such as race, gender, age, or disability.
The Risk: Algorithmic Bias
AI systems learn from historical data — and historical data often reflects human bias. If a company typically hired more men for technical positions, an algorithm may “learn” that gender correlates with competency, reproducing discrimination unintentionally.
This triggers potential violations of:
Title VII
The ADA
The ADEA
State and local anti-discrimination laws
Emerging Regulations
Several jurisdictions, including New York City, have already passed laws requiring:
Annual audits of automated hiring tools
Notice to applicants when AI is used
Public disclosure of audit results
More states are expected to follow suit.
What Employers Should Do Now:
Conduct impact assessments on any automated hiring tools, ensure human oversight, and document every step of the decision-making process.
AI-Powered Employee Monitoring: Where Efficiency Meets Privacy Law
Employee monitoring has expanded dramatically with AI-enhanced tools that track:
Keystrokes and screen activity
Location and movement
Productivity and performance metrics
Email and communication patterns
Some systems can even scan for “sentiment” to assess morale.
The Legal Problem: Privacy, Consent & Reasonableness
While employers have legitimate interests in monitoring productivity, the law requires balance. Issues include:
The Electronic Communications Privacy Act (ECPA)
NLRA protections for concerted activity
ADA restrictions related to health or biometric data
State privacy laws such as CCPA and CPRA
Workplace surveillance laws in Illinois, Connecticut, and others
Excessive or intrusive monitoring may also create a hostile work environment — or lead to retaliation claims if used improperly.
The Coming Wave: Biometric Regulations
Tools that scan facial expressions, fingerprints, or voice patterns are subject to biometric privacy laws. Illinois’ BIPA (Biometric Information Privacy Act) has already produced major class actions, and other states are adopting similar laws.
What Employers Should Do Now:
Create a written monitoring policy, notify employees, safeguard data, and limit monitoring to what is truly necessary.
AI and Workforce Management: Predictive Scheduling, Discipline, and Termination
AI tools now help employers with scheduling, attendance, performance evaluations, and even termination decisions. While useful, these tools introduce legal exposure in areas such as:
Wage and hour compliance
Reasonable accommodations
Disparate impact discrimination
Wrongful termination
Retaliation claims
The Big Issue: Transparency
If an algorithm flags employees for discipline, employers must be able to explain—and legally defend—that decision.
If the underlying data is flawed or discriminatory, the employer is on the hook.
The Role of the NLRB
The National Labor Relations Board has signaled that AI-driven management tools may interfere with employee rights. In 2023, the NLRB’s General Counsel warned that:
AI cannot be used to retaliate
Surveillance cannot chill union activity
Automated discipline is subject to NLRA protections
We expect more formal decisions in the coming years.
What Employers Should Do Now:
Ensure AI-based decisions are reviewable by humans and document the legitimate business reasons for any disciplinary actions.
AI Training Data and Trade Secret Risks
Employers often upload internal documents, customer lists, or proprietary data into AI systems to enhance performance. But doing so may expose:
Trade secrets
Confidential business information
Personal employee data
HIPAA-protected information
Attorney–client privileged materials
Legal Risk: Loss of Trade Secret Protection
If confidential information is shared with third-party AI platforms without proper safeguards, courts may deem it “disclosed,” weakening trade secret protections.
Regulatory Concerns
State and federal agencies are crafting rules about how employer data can be used to train public AI models — and who is liable if that data leaks.
What Employers Should Do Now:
Establish strict AI-use guidelines and work only with tools that provide enforceable data protection commitments.
The ADA and AI: New Frontiers in Accommodation
AI can unintentionally disadvantage individuals with disabilities. For example:
Timed tests may disadvantage individuals with learning disabilities
Speech-recognition tools may misinterpret neurological disorders
Video-based analysis tools may misread facial expressions
Under the ADA, employers must provide reasonable accommodations — and must ensure that AI systems do not screen out qualified individuals.
What Employers Should Do Now:
Build accommodation pathways into any AI-driven hiring or evaluation process.
What Employers Should Do Now: A Practical Action Plan
AI in the workplace is not going anywhere. To stay legally compliant and minimize risk, employers should:
1. Conduct AI Audits
Review all hiring, monitoring, scheduling, and decision-making tools for potential discriminatory impact.
2. Update Policies
Add AI-specific language to:
Employee handbooks
Hiring and recruitment procedures
Monitoring and privacy notices
Data governance policies
3. Train HR and Management
Human oversight is essential. AI cannot make legally compliant decisions on its own.
4. Build Transparency
Document how AI is used and notify employees and applicants.
5. Stay Ahead of State and Federal Trends
Regulation is expanding rapidly — and varies by jurisdiction.
6. Use Legal Review Before Deployment
Labor and employment counsel should vet any AI tool before it goes live.
The Bottom Line: AI Is Reshaping Employment Law — And Employers Must Prepare Now
Artificial intelligence offers remarkable opportunities to improve efficiency, reduce costs, and streamline workforce management. But these benefits come with significant legal responsibilities. For employers, the challenge is not simply adopting new technology — it’s adopting it responsibly.
The labor and employment landscape is evolving rapidly, and staying compliant requires expertise, foresight, and a clear understanding of the risks.
Joyce, Carmody & Moran stands ready to help employers navigate this new frontier, ensuring that innovation never comes at the expense of compliance, fairness, or employee rights.